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Accessibility

INACCESSIBLE CONTENT

The content detailed below is not accessible for the following reasons:

  • Non-compliance with RD 1112/2018:
    • There may be content in other languages on the portal where the language change is not correctly labelled
    • Audio-only multimedia elements do not have an alternative
    • There are videos without subtitles
    • Some textual content lacks sufficient contrast
    • In some cases, focus does not meet the required contrast ratio
    • Content overlap can occur in some instances
    • There are PDF documents with accessibility issues
    • Disproportionate Burden:

Not applicable.

    • Content not covered by the applicable legislation:

There may be PDF format documents published before 20 September 2018 that do not fully meet all accessibility requirements.

PREPARATION OF THIS ACCESSIBILITY STATEMENT

This statement was prepared on 28 September 2023.

The method used for this statement was a self-assessment carried out by the Agency itself with the support of the IRA Tool (Accessibility Review Report) from the Accessibility Observatory.

Last review of the statement: 28 September 2023.

OBSERVATIONS AND CONTACT DETAILS

Communications regarding accessibility requirements

You can send communications regarding accessibility requirements (article 10.2.a of RD 1112/2018), such as:

  • reporting any potential non-compliance by this website
  • conveying other difficulties in accessing content
  • making any other inquiry or suggestion for improvement related to the website’s accessibility

Contact us at our email address [email protected]

Requests for accessible information and complaints

Through our email address Contact us at our email address [email protected] you can submit:

  • a Complaint regarding compliance with the requirements of RD 1112/2018 or
  • a Request for Accessible Information related to:
    • contents that are excluded from the scope of RD 1112/2018 as set out in article 3, paragraph 4
    • contents that are exempt from meeting accessibility requirements due to imposing a disproportionate burden.

In the Accessible Information Request, the facts, reasons, and request must be clearly specified, allowing it to be established that it is a reasonable and legitimate request.

APPLICATION PROCEDURE

If, after submitting a request for accessible information or a complaint, it has been rejected, you disagree with the decision made, or the response does not meet the requirements set out in article 12.5 of RD 1112/2018, the interested party may lodge a claim. A claim can also be lodged if no response is received.

The claim procedure set out in article 13 of RD 1112/2018 can be initiated through this link.

OPTIONAL CONTENT

This website:

  • has been designed adhering to current standards and regulations regarding accessibility, complying with priority 2 (AA) checkpoints defined in the Web Content Accessibility Guidelines (WCAG 2.1)
  • is optimised for the latest versions of Chrome, Edge, Firefox, Safari, and Opera
  • is designed for correct display on any resolution and on desktop, tablet or mobile devices (responsive design)
  • is built using HTML5 markup language and CSS 3 for its design

Additionally, continuous auditing and content review work is carried out to facilitate its interpretation and improve navigation on the web portal.

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